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FREQUENT QUESTIONS

How do I get a quotation?

One of two ways

You can email, fax, or mail us a dimensional sketch of the square footage of the area you want to work on. From the measurements, we will be able to give you a rough estimate, get a feel for what you are shooting for, and make you aware of any additional charges if any.

You can call us at (515) 285-2222 to schedule a measurement and from that we can give you a more accurate estimate.

Obligation?

Regardless, if we go out and measure and/ or design a complete project for you, there is no cost or obligation until a written agreement is signed.

What is your payment process?

Payments are to be made as follows: 50% Deposit and remaining balance due at the completion of the job. If the balance is not paid within 3 days after the completion date. 1.5% interest rate will be added to the invoice. All deposits are Non- Refundable-No Exceptions!

Do I have to buy a whole slab?

Never! You only pay for what you use. There are no disposal fees and excess to slab cost! If it’s too small to resell, that’s our problem, not yours.

What makes granite the hardest building stone?

Granite is formed by solidification of liquid magma under the pressure of the earth’s crust. It is composed of Feldspar, Quartz, Mica, and other minerals, making it one of the hardest stones in the world. It has been used for building and decorative purposes for centuries. Granite resists wear and tear applications remarkably well, making it ideal for interior or exterior flooring. When used outdoors, granite’s mineralogical structure is not influenced.

How much does granite weigh?

Granite tiles and slabs come in different thicknesses. A1 only uses 3cm granite which equals about 1 ¼". The weight per square foot for this thickness is 20lbs. per sq. ft.

Can granite get stained and do I need to seal it?

Granite is a highly dense material but it is still porous so it can get stained if a spill is not cleaned quickly. Sealing the surface with a water-based sealant is therefore recommended to protect the granite from water patches and stains. Sealing can be done once a year or once every two years depending on the usage.

Will granite scratch?

Granite can scratch, but only from a material that is harder than granite. There is no countertop that is scratch proof. But it is safe to say granite is definitely scratch resistant.

What makes one stone more expensive than another?

The price of natural stone is based on where it is quarried and what those quarries charge for it. Most natural stones are imported from other countries

How do I support overhang?

As a general rule for natural stone products, anything with an overhang of more than 10 inches needs to have a support. If you have any questions on how much support you would need for a specific area, please ask one of our designers.

What does the price per square foot include?

It includes cutting, edging, profiling and polishing the countertops for your specific installation with any of the standard edges.

Are there any other charges?

Yes. Trip and template charge. Dishwasher kit – if you have a dishwasher in your project. Then sink or cooktop cut outs.